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Hannele Kerosuo, Ph.D, Researcher
Email: hannele.kerosuo@helsinki.fi
Postal address: Current Activities
Crossing inter-organizational boundaries between companies is increasingly important for the efficient use of resources and potential for development. For public organizations, such as hospitals or health-care centers, connections between organizations open ways for improving the quality and effectiveness of care, especially for patients whose care is provided by many organizations. Instead of creating inter-organizational ties, the professionals commonly seem to perform without knowledge of each other’s actions, causing uncertainty, overlaps, or even neglects and fragmentation of care. In my study, the focus of interest is the inter-organizational space, the border zone between patients and the organizations of primary and specialized care. Juri Lotman describes “the boundary, the frontier between “ours” and “yours”, as a space, in which meaning-creating processes are exposed to “the constant invasions from the outside”. In health care, the boundaries and the border zone may appear both as a terrain of limits and a possibility for development and learning. What kind of border activity, or clusters of actions, are emerging in the border zones? What kind of opportunities do they provide for reshaping the health care work? Short BiographyI have a history of working in the public sector as a head of a day-care unit, and recently as a planner in a local social and health care unit. My scientific background is in adult education and semiotics. I am a free-time artist. Documents
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Publications
Kerosuo, H. (2007). Renegotiating disjunctions in interorganizationally provided care. In R. Iedema (Ed.) The Discourse of Hospital Communication—Trac...
Kerosuo, H. (2007). Following my traces: Exploring the emotional engagement with the research subject through the researcher’s artwork. Culture and Or...
Kajamaa, A. & Kerosuo, H. (2006). Mitä toimintatavan kehittämisprojektista seurasi? Kehittämisen tulosten kestävyys ja leviäminen terveydenhuollossa....
Kerosuo, H. (2006). Rajat toiminnassa – Toiminnan teoreettinen tutkimus kehittämisestä, oppimisesta ja muutoksesta montaa pitkäaikaissairautta sairast...
Kerosuo, H. (2006). Boundaries in Action. An Activity-theoretical Study of Development, Learning and Change in Health Care for Patients with Multiple... |